Question: When I use Alt L to do a lookup, I get passed to the Loans tab. Is there anything I can do to correct this?

Answer: Go to the Tools menu in ACT! and select Design Layouts. Go to the Edit menu and select Tabs. Select Loans tab and click Rename. For Shortcut key, change it from 'L' to 'O'. Save the layout and close it. This will correct the problem and ALT-O will now take you to the Loan tab and the Lookup shortcut will be restored.